Can I Renew My Passport at the Post Office?

A decade, which is the shelf life of the Australian passport, is undoubtedly a time long enough for renewal regulations and procedures to change. With more and more governmental processes moving online, you may be wondering if submitting your passport renewal application is still available at the Australian Post.

Briefly said yes, but not everywhere, and not to everyone.

Have a read in our blog post and find the answer to the “Can I renew my passport at the post office?” question.

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Can I renew my Australian passport at the post office?

Generally speaking, the Australian Post does accept passport renewal applications.

Specifically speaking, however, only a limited number of postal facilities are certified by the government to perform passport services, thus—you cannot submit your passport application papers at just any post office. Moreover, you can only renew your passport at the Australian Post if you are an Australian citizen wishing to renew the Australian passport – other nationalities are not served.

If you want to apply for a passport renewal at the Australian Post, you must first verify if your local office is a partner facility in the passport program. You can check if your local post office is certified to receive passport submissions here insert the name of your suburb, city, or postal code into the search bar and see the results.

There is no need to schedule your visit beforehand, so if you find a partner post office, you can just walk in and submit your passport application papers.

It is essential to notice that the Australian Post only accepts already filled-in applications—there are no blank forms available at post offices. For this reason, if you wish to apply for your new Australian passport via the post office, make sure to acquire the application from the governmental website (available here).

Adult passport application

If you are over 18 (eighteen) years old, you must submit the Australian passport renewal form in person at a partnering Australian Post location. Make sure to lodge all the supporting documentation within your application, including passport-size photographs (35 x 45mm).

Child passport application

If you wish to apply for a new passport for your child, you can lodge the application form yourself (if you have parental custody). If your child is aged 16 (sixteen) or 17 (seventeen), they should be present with you at the passport acceptance facility.

Urgent passport renewal

Suppose you wish to renew your passport faster than with a standard procedure (in 2 (two) business days). In that case, you can submit the expedited service application at a partnering Australian Post location (the same as for standard passport renewals). A simple walk-in is allowed, and no special appointment is required.

However, there is an option to receive your renewed passport in less than 2 (two) business days. If you are eligible for such a renewal option (conditions apply), you must first schedule your visit call 131 232 to arrange the appointment at the Australian Post. Walk-ins are not allowed in this case.

Passport nearing its expiry date? Get ahead of the game and up to speed by reading:

Get your new Australian passport photos online

Apart from a filled-in Australian passport renewal application form, you must also bring any required supporting documents and 2 (two) passport-size photographs (35 x 45 mm).

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Using Passport Photo Online is an excellent option for anyone who is always in a rush or simply doesn’t have the time to visit a photographer with this tool, you can take passport photos from your own home in less than a minute.

Check out the app’s functionality with the image below and take your own Australian passport photo at home.

How does an Passport Photo Online App work — How Passport Photo Online works: (1) you upload a picture; (2) AI checks compliance with passport regulations; (3) AI crops the image to passport size; (4) AI removes the background from the photograph.

Can I renew my passport at a post office: FAQ

Below, you can find answers to frequently asked questions about renewing your Australian passport at the post office.

Can I renew my passport at any post office?

No, you can renew your Australian passport only at a post office that is certified for passport processing. You can use an official tool to see if there are any passport acceptance facilities in your area.