60+ Tripadvisor Statistics, Facts, and Trends [2023]

Tripadvisor statistics
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  • In 2022, about 57.5 reviews were uploaded to Tripadvisor every minute.
  • Tripadvisor.com ranks second globally in travel sites as of August 2023, with ~206.7M desktop and mobile visits.
  • Tripadvisor’s global reviews and ratings exceeded 1B in 2022.
Tripadvisor's reviews and ratings surpassed 1B in 2022
  • As of March 2023, 12% of US consumers book hotel/private accommodation through Tripadvisor.
  • In August 2023, 68% of visits to tripadvisor.com were from the United States.
  • Tripadvisor holds a 43.07% share in the reservation and online booking market.
  • Tripadvisor’s market capitalization is $2.31B as of August 2023.
  • In 2022, Tripadvisor generated approximately $1.49B in revenue.
  • As of March 2023, 12% of US consumers book hotel/private accommodation through Tripadvisor.
Online Bookings for Hotels and Private Accommodations in the US by Brand (as of March 2023)In %
Booking.com35
Expedia31
Hotels.com31
Airbnb29
Priceline15
Trivago13
Travelocity12
Tripadvisor12
KAYAK8
Vrbo8
Agoda7
Hotwire7
Orbitz5
Directly with the hotel or private accommodation24
Another portal5
  • In 2022, Tripadvisor generated approximately $1.49B in revenue.
Tripadvisor Global Revenue: 2008–2022In Million USD
2008298.25
2009352.09
2010484.64
2011637.07
2012762.97
2013944.67
20141,246
20151,492
20161,480
20171,556
20181,615
20191,560
2020604
2021902
20221,492
  • Tripadvisor’s core segment, covering branded hotels, display, platform, experiences, and dining, totaled $966M in 2022.
Tripadvisor, Inc. Global Revenue by Segment: 2020–2022 (in Million USD)Tripadvisor CoreViatorTheForkIntersegment Eliminations
20204835586-20
202166518485-32
2022966493126-93
  • Tripadvisor’s US revenue, its most lucrative region, rose from $526M in 2021 to about $905M in 2022.
Tripadvisor, Inc. Global Revenue by Region: 2012–2022 (in Million USD)United StatesUnited KingdomAll Other Countries
2018835508272
2019821466273
2020302169133
2021526259117
2022905402185
  • Tripadvisor rebounded from significant net losses in the first two years of COVID-19, recording roughly $20M in net income in 2022.
Tripadvisor Global Net Income: 2008–2022In Million USD
200872.37
2009102.43
2010138.78
2011177.68
2012194.07
2013205.44
2014226
2015198
2016120
2017-19
2018113
2019126
2020-289
2021-148
202220
  • Tripadvisor’s total spending on selling and marketing grew from $469M in 2021 to $784M in 2022.
Global Tripadvisor Sales and Marketing Costs: 2009–2022In Million USD
2009106
2010140
2011209
2012266
2013368
2014502
2015692
2016756
2017849
2018778
2019672
2020316
2021469
2022784
  • Tripadvisor’s global operating income in 2022 was about $101M.
Tripadvisor, Inc.’s Global Operating Income: 2008–2022In Million USD
2008124.88
2009168.18
2010226.30
2011272.76
2012296.30
2013294.57
2014340
2015232
2016166
2017124
2018183
2019187
2020-329
2021-131
2022101
  • Tripadvisor’s total assets rose from $2.29B in 2021 to about $2.57B in 2022.
Tripadvisor’s Global Assets, 2008–2022In Billion USD
20080.52
20090.57
20100.72
20110.84
20121.30
20131.47
20141.96
20152.13
20162.24
20172.27
20182.17
20191.98
20201.97
20212.29
20222.57
  • In 2022, the Tripadvisor app ranked 10th in US online travel agency downloads, with about 1.25M on iOS and Google Play.
Top US Travel Agency Apps by Downloads (2022)In Millions
Booking.com17.10
Vrbo16.80
Expedia16.60
Airbnb13.90
Hopper12.80
Hotels.com5.60
Priceline4.80
KAYAK1.40
Skyscanner1.27
Tripadvisor1.25
  • In 2023, Tripadvisor’s American Customer Satisfaction Index score rose by one point to 76.
American Customer Satisfaction Index for Tripadvisor: 2019–2023Score
201982
202078
202176
202275
202376

Tripadvisor: Traffic Analytics

  • Tripadvisor.com ranks second globally in travel sites as of August 2023, with ~206.7M desktop and mobile visits.
Top Travel and Tourism Sites by Number of Visits on Desktop and Mobile (as of August 2023)In Millions
booking.com716.2
tripadvisor.com206.7
airbnb.com114.8
expedia.com102.9
agoda.com91.1
  • In August 2023, 68% of visits to tripadvisor.com were from the United States.
Tripadvisor Users by Country (as of June 2023)In %
United States67.71
United Kingdom1.91
Poland1.54
Canada1.38
Germany1.14
Others26.31
  • Tripadvisor.com’s audience is comprised of 48.14% males and 51.86% females.
  • Visitors aged 25–34 form the largest age group on tripadvisor.com.
Tripadvisor.com Visitor Age BreakdownIn %
18–2415.59
25–3426.66
35–4419.73
45–5415.45
55–6412.92
65+9.65
  • Organic search drives 68.77% of desktop visits to tripadvisor.com, followed by direct at 23.20%, as of August 2023.
Tripadvisor.com Marketing Channel BreakdownIn %
Organic search68.77
Direct23.20
Paid search5.14
Referrals1.08
Display0.92
Mail0.50
Social0.39

Insights into Tripadvisor’s 2022 Searches, Bookings, and More

  • “Beach” topped Tripadvisor’s search terms with 4.8M searches.
Top Search Terms on TripadvisorIn Millions
Beach4.8
Resort3.2
Spa1.7
Lake1.5
Tour1.5
Villa1.4
Palace1.3
Island1.1
Pizzeria1
Camping0.74
Dreams0.52
  • Tripadvisor recorded 1,636 shark-diving, 16,563 ziplining, and 47,015 ghost & vampire tour bookings.
  • Nearly 6.5M new travel itineraries were created on Tripadvisor.
  • Tripadvisor recorded over 11M searches for Bangkok, over 43.6M for London, and 20.2M for Las Vegas.
  • Tripadvisor saw the upload of 18M new photos in 2022.
  • Tripadvisor’s community grew by 35.7M new travel buddies.
  • Tripadvisor attracts nearly 400M monthly travelers.
Tripadvisor attracts nearly 400M monthly travelers

Tripadvisor: Navigating the Review Landscape

  • Tripadvisor’s global reviews and ratings exceeded 1B in 2022 of nearly 8M businesses.
Global Tripadvisor Reviews and Ratings: 2014–2022In Millions
2014200
2015320
2016465
2017600
2018730
2019859
2020884
20211,000
20221,000
  • Tripadvisor received 30.2M reviews from 17.4M members in 2022, or roughly 57.5 reviews a minute.
Monthly Tripadvisor Review Count (2022)In Millions
January1.80
February1.79
March2.11
April2.41
May2.71
June3.02
July3.66
August3.84
September2.63
October2.42
November2.00
December1.85
  • Over half (51.86%) of reviews came from Europe and 25.21% from North America.
Regional Breakdown of Tripadvisor Reviews (2022)In %
Europe51.86
North America25.21
Asia and South Pacific11.50
Central and South America5.58
Africa, Antarctica and Middle East5.85
  • In 2022 alone, over 16M five-bubble reviews were written, 22M votes were found helpful, and 387,000 forum threads were created on Tripadvisor.
  • Over 70% of Tripadvisor reviews were five bubbles in 2022, an increase from 66% in 2020 and 57% in 2018.
  • One-bubble ratings increased to 7.9% in 2022 from 7.2% in 2020.
Rating Distribution of Tripadvisor Reviews (2022)In %
⦿⦿⦿⦿⦿71.01
⦿⦿⦿⦿11.65
⦿⦿⦿5.37
⦿⦿4.03
⦿7.94
  • Accommodations made up 40.30% of Tripadvisor reviews in 2022.
Tripadvisor Reviews by Business Type (2022)In Millions
Accommodations11.23
Restaurants10.71
Experiences (Attractions & Activities)5.81
Flights0.11
Cruises0.01
  • In 2022, Tripadvisor added 1.33M new businesses, reaching a record 11.1M listings by year-end.
Business Listings on Tripadvisor: 2018–2022In Millions
20188.73
20209.60
202211.19
  • A full 91.6% of Tripadvisor reviews were posted without human moderation in 2022.
  • Human moderators reviewed about 2.3M Tripadvisor review submissions, 40.35% of which were eventually deleted.
  • Less than 1% of reviews face contention from Tripadvisor travelers and business owners.
  • In 2022, fake reviews comprised 4.37% of all submissions, up from 3.6% in 2020 and 2.4% in 2018.
  • Reviews on Tripadvisor are thrice as long as those on leading OTAs and online tech giants.
Length of Reviews: Tripadvisor vs. OthersAverage Number of Characters
Tripadvisor633
Tech giants172
Leading OTAs126
  • About 43% of hoteliers, restaurateurs, and tour operators rank Tripadvisor as the most dependable platform for feedback, emphasizing its greater detail (30%), accuracy (39%), and ability to spot fake reviews (40%).
Ranking of Platforms by Number of Detailed Business ReviewsIn %
Tripadvisor43
Booking.com27
Google24
Facebook22
Yelp19
Expedia12
TheFork12
OpenTable12
  • Luxor Hotel & Casino in Las Vegas is the most-reviewed accommodation on Tripadvisor, exceeding 56,903 as of writing.
  • With over 53,715 reviews, Pastéis de Belém in Lisbon, Portugal, is the most-reviewed restaurant ever.
  • Basílica de la Sagrada Familia in Barcelona is the most-reviewed attraction, with 166,545 reviews.
  • The longest Tripadvisor review in English, 17,241 words, was penned by @The_Budges about Hotel Playa Pesquero Resort in Cuba.
  • Since joining Tripadvisor in 2015, @82manuelal of Luxembourg City has become the site’s most-prolific reviewer with 7,086 reviews.
  • The first forum post, dated Aug. 26, 2004, remains visible today.
  • @damienstack, the most well-traveled Tripadvisor member from Listowel, Ireland, has reviewed 176 countries and visited all 193 worldwide.

The Story of Tripadvisor: Innovation, Acquisitions, and Leadership in the World of Travel

  • Tripadvisor covers 43 markets and is available in 22 languages.
  • Tripadvisor is headquartered in Needham, MA.
  • Tripadvisor was founded in 2000 by Stephen Kaufer, Langley Steinert, Nick Shanny, and Thomas Palka, with Kaufer conceiving the idea following a frustrating attempt to plan a family vacation.
  • In 2004, IAC/InterActiveCorp acquired Tripadvisor.
  • Since 2007, Tripadvisor has acquired many travel companies and services, including SeatGuru.com, Airfarewatchdog, and more.
  • Forbes named Tripadvisor the Best Midsize Employer in the US in 2019.
  • The company rebranded in February 2020, switching from TripAdvisor to Tripadvisor with a lowercase “a.”
  • In April 2020, amid COVID-19, Tripadvisor declared 600 job cuts in Canada and the US, plus 300 more globally, reducing their workforce by 25%.
  • Tripadvisor sold eight brands to Hopjump in July 2020, encompassing Smarter Travel, Airfarewatchdog, and others.
  • In May 2022, Matt Goldberg became Tripadvisor’s CEO, replacing Stephen Kaufer.
  • At the end of 2022, Tripadvisor employed ~3,100 people.
Tripadvisor Global Employee Count: 2011–2022Number
20111,250
20121,575
20132,017
20142,793
20153,008
20163,327
20173,228
20183,366
20194,194
20202,596
20212,691
20223,100

The Controversies around Tripadvisor

  • Tripadvisor was criticized in May 2021 for permitting a review of the Auschwitz-Birkenau State Museum containing a disturbing account of bringing a baby to the gas chambers.
  • In November 2017, Oobah Butler, a Vice Media journalist, alleged making money by writing positive Tripadvisor reviews for restaurants he hadn’t visited.
  • In May 2013, an unhappy businessperson established a false restaurant and made people look for it in a trash-filled alley. The listing stayed unnoticed on Tripadvisor for ~2 months.
  • In November 2017, journalist Oobah Butler used fake reviews to promote a non-existent restaurant called The Shed at Dulwich to the highest spot on Tripadvisor’s London restaurant list.

Stacking It All Up

There you have it.

A comprehensive list of Tripadvisor statistics, facts, and trends.

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FAQ

How does the distribution of Tripadvisor users vary by country?

In August 2023, 68% of visits to tripadvisor.com were from the United States, followed by the United Kingdom (1.91%), Poland (1.54%), and Canada (1.38%).

What’s the demographic of Tripadvisor users?

Tripadvisor.com’s audience is comprised of 48.14% males and 51.86% females.

How many monthly visitors does Tripadvisor have?

Tripadvisor attracts nearly 400M monthly travelers.

What’s the market share of Tripadvisor?

Tripadvisor holds a 43.07% share in the reservation and online booking market.

How much revenue does Tripadvisor generate?

In 2022, Tripadvisor generated approximately $1.49B in revenue.

What age group uses Tripadvisor the most?

Visitors aged 25–34 (Millennials) form the largest age group on tripadvisor.com.

What’s the most reviewed attraction on Tripadvisor?

Basílica de la Sagrada Familia in Barcelona is the most-reviewed attraction ever on Tripadvisor, with 166,545 reviews, as of August 2023.

Sources